Terms and conditions

GENERAL TERMS & CONDITIONS

Every participant will be provided with a new balaclava for karting which can be kept. Any person planning to attend the premises who is unwell, is asked to stay home.

ATTIRE AND AGE / HEIGHT RESTRICTIONS
Depending on age and height, participants will be booked on one of our different racetracks. These can be found on the website. No exceptions on the age and height restrictions can be made.

Enclosed footwear is mandatory for go-karting. All long hair must be tied up, and no loose clothing is to be worn. Helmets must be worn by all participants, turbans, Hijab or any head wear that conflicts with the health and safety of the fitment of helmet - Will not be allowed. Scarfs are strictly forbidden.

As Le Mans is an outdoor venue, please dress appropriately for the weather – go-karting continues in the rain!

If a participant does not have appropriate attire, they will be prohibited from go-karting without a refund.

When a participant has booked for the incorrect track based on age or height, Le Mans will endeavour to transfer the booking to the appropriate track on that day or will permit a transfer to a future date. No refunds will be given.

CANCELLATION POLICY

All deposits and payments are non refundable.

EXCLUSIVITY AND CHANGES TO THE SCHEDULE

Arrive & drive sessions are non-exclusive, you will share the track with other members of the public.

All scheduled times are subject to change/delay. Le Mans may alter the order of your activities.

FITNESS, ALCOHOL & DRUGS

The activities at Le Mans require physical fitness, skill and mental alertness. Some medical conditions prohibit you from go-karting. Any person with a preexisting injury cannot partake in activities.
We will not sell alcohol to persons prior to participating in activities. Participants suspected to be under the influence of drugs or with a blood alcohol content over (BAC) 0.00 are prohibited from go-karting. Le Mans may ask you to undertake a breathalyzer test. No refunds will be given.

WEATHER

Le Mans runs outdoor Go Kart tracks and will operate in all weather conditions, but will (temporary) cease the activity in case of thunderstorms. When the weather is too severe to run your booking, Le Mans might decide to cancel your booking. In that case, Le Mans will contact the organizer to reschedule the booking. No refunds will be given.


CANCELLATIONS BY LE MANS

In the case of force majeure or severe weather, Le Mans might (temporarily) cease her activities. In such case, Le Mans will stay in contact with the organizer to reschedule the booking. No refunds can be given.

ARRIVE & DRIVE BOOKINGS

MAKING A BOOKING

Bookings can be made over the phone and via online booking, ultimately 24h. Bookings for arrive & drive sessions need to be prepaid in full at the moment of booking. No bookings can be made on the day itself, a first-come-first-serve principal will be handled.

ARRIVAL TIME

All participants are required to arrive at their arrival time, arriving after this time may result in your booking being or changed to a different time or cancelled.

CANCELLATIONS

If you need to cancel your arrive & drive session(s), you have to notify us by writing an e-mail to customerservice@lemansgokarts.com.au.

No refunds can be given on booked arrive & drive sessions.

GROUP BOOKINGS (ADULTS)

Group Bookings are our race packages and give exclusive access to one of the race tracks for the groups. The minimum group size is 10, the maximum per group is 20. If the group has more than 20 drivers, the group will be split up into 2 or more groups. Le Mans can decide to change these minimum and maximum numbers at all times.

MAKING A BOOKING

Bookings can be made over online booking HERE. Bookings for group bookings will require a deposit of minimum 6 persons at the moment of booking. Double groups will require a deposit of minimum 12 persons. The deposit is non-refundable but transferable, see ‘changes and cancellations’ for full details.

ARRIVAL TIME

All participants are required to arrive at the arrival time for booking. During this time, we will check in all participants, give the safety briefing and assist with choosing the correct helmets. If the group or individual participants running late, Le Mans might decide to cancel the booking or proceed with lesser race laps. No (partial) refunds will be given.

CHANGES & CANCELLATIONS

If you need to change or cancel your booking, you have to notify us by writing an e-mail to customerservice@lemansgokarts.com.au.

All deposits and payments are non-refundable.

If the change or cancellation is made 7 days before the activity date, the deposit can be transferred to a different booking on a different day, within a year of the original booking date, provided there is availability. Some exclusions on days apply. If your cancellation is within 7 days of the scheduled activity date, the deposit will be forfeited.

KIDSPARTIES

Le Mans also caters for kids from 4 years onwards. We have different tracks available for different age categories. Age and height requirements need are taken into consideration with booking a specific track. Minimum group size for kidsparties is 8. Le Mans can decide to change these minimum and maximum numbers at all times.

MAKING A BOOKING

Bookings can be made over the phone and via online booking tool on the website. Bookings for kids parties will require a deposit of minimum 8 persons at the moment of booking

ARRIVAL TIME

All kids parties are required to arrive 45 minutes. For all kids, an indemnity form with the kid’s details and guardian details need to be handed in. These forms can be found on the website, the confirmation e-mail and in the venue.

CANCELLATIONS

If you need to cancel your booking, you have to notify us by writing an e-mail to customerservice@lemansgokarts.com.au.

If the cancellation is 7 days before the actual booking, the booking can be transferred to a different day, within a year after the original date, provided there is availability. Some exclusions on days apply. If your cancellation is within 7 days of the actual booking date, no refunds will be given.

CATERING – FOOD

Le Mans has a fully licensed bar & kitchen, BYO food & drinks are therefore not allowed, except for birthday cakes.

There is a food menu available for individual orders, and Le Mans can cater for larger groups from 10 persons onwards. Catering orders need to be prebooked.

All catering options require a 50% deposit at the time of booking. Final numbers need to be communicated with Le Mans 48 hours prior to the booking – within 48 hours no changes can be made.